Although the theory of operations management has been presented in many textbooks published over the last two decades, the subject of e-enabled operations management is rather short on Iiterature which is easily accessible to students. The purpose of this book is to expound the subject at an « intermediate » level. By intermediate, it is assumed that […]
Although the theory of operations management has been presented in many textbooks published over the last two decades, the subject of e-enabled operations management is rather short on Iiterature which is easily accessible to students. The purpose of this book is to expound the subject at an « intermediate » level. By intermediate, it is assumed that students are not specialists in mathematics and statistics, but rather it is supposed they have a working knowledge of calculus, algebra, probability and statistics. The approach to operations management described in this book is unusual with respect to what is found in standard textbooks. Information and Communication Technologies (ICT) impact the ways firms are organized and managed, and, as a consequence, change the practical means used to conduct business operations.
This book provides three main features. Firstly, it demonstrates a system approach to business modeling, and differs from most other textbooks by including operations costing as part of operations management. Secondly, it investigates the validity of models by taking apparently simple models and subjecting them to an in-depth analysis. Finally, it looks at logistics, procurement and quality management; three critical business functions which are crucial for the success of managing e-enabled supply chains.